Introduction
The Insight 📊 reports reveal customers that are note-worthy, so that you can engage them further in your campaigns with the aim of realising more sales, better reviews and more referrals from the customers.
Here are the various reports that are available.
Top Appointments
Contacts who have booked the highest number of appointments during a specific period
Top Donations
Contacts who have given the most donations
Top Readers
Customers who have read most emails over a certain period
Top Responders
Customers who have mostly responded to completing forms over a certain period
Top Reviews
Top reviews over a period of time
Top Promoters
Customers who are most likely to refer your services to others
Top Spenders
Customers who have spent the highest amount over a certain period
Top Shoppers
Customers with the most number of purchases over a certain period
Worst Reviews
Worst reviews over a period of time
Neutrals
Customers who are neutral about referring your services to others
Detractors
Customers who are least likely to refer your services to others
Debtors
Customers who are yet to make any payment into outstanding invoices
Getting help / Contacting SupportOur service center will always be available to help should you have any issues.
You can always chat with one of our support representatives while you are logged onto MyCo, alternatively you can hit the button below to leave us a message.
MyCo Service Desk.
